The Evidence Files: Telehealth in Podiatry — What Pandemic-Era Research Tells Us

Research shows telehealth works well for follow-up foot care, education, and triage, but can't replace hands-on exams for diagnosis and procedures.

By Dr. Carli Hoover DPM

The Evidence Files: Telehealth in Podiatry — What Pandemic Era Research Tells Us The Future of Foot Care Is On Your Screen The pandemic forced healthcare to innovate. Suddenly, telehealth—video consultations from home—became essential. Many people discovered that talking to their doctor via video was convenient, time saving, and often effective. But for podiatry, an exam heavy specialty, questions arose: Can telehealth truly work when you can't physically examine a foot? What can a podiatrist actually accomplish via video? What are the limitations? The evidence from pandemic era research provides clear answers. Telehealth isn't appropriate for every podiatric problem, but it IS effective for many—and the research shows where it excels. This guide explains what clinical studies show about telehealth's role in podiatry, when it works well, when in person care is necessary, and what the future likely holds. The Rise of Telehealth in Podiatry Before the pandemic, telehealth in podiatry was minimal. Most people assumed you couldn't diagnose or treat foot problems without being physically present. The pandemic proved that assumption was too simplistic. Telehealth encompasses various models: Synchronous (real time) : Video consultations with your actual podiatrist Asynchronous (store and forward) : Sending photos/videos for later review Hybrid : Initial telehealth consultation with follow up in person visit Each has different applications and effectiveness levels, as the evidence shows. What the Evidence Shows Patient Satisfaction and Acceptance Systematic reviews of telehealth adoption during and after the pandemic show remarkably high patient acceptance. Survey data published in podiatric literature indicates 70 to 85% of patients found telehealth appointments convenient and would use them again. Patients appreciated avoiding travel, parking, and wait room time, especially those with mobility issues. Clinically, patient reported outcomes (pain reduction, functional improvement) were comparable between telehealth and in person visits for certain conditions, suggesting telehealth consultations provided meaningful care. Diagnostic Accuracy in Telehealth RCTs comparing telehealth to in person diagnosis for various foot conditions show nuanced results: Conditions Where Telehealth Showed Good Diagnostic Accuracy (85 90%): Toenail fungus (visual assessment of nail characteristics) Corns and calluses (visible morphology) Bunions and other foot deformities (visual deformity obvious) Diabetic neuropathy screening (patient reported symptoms can be assessed) Gait analysis limitations (but can observe gait) Conditions Requiring In Person Exam (telehealth insufficient): Suspected fractures (need palpation, possible X ray) Acute foot infections or wounds (need direct assessment, culture possibly) Complex lower extremity pain (need comprehensive musculoskeletal exam) Ulcerations needing measurement and debridement Advanced biomechanical assessment Orthotic fitting The evidence suggests telehealth is most useful for follow up care of established conditions, preliminary triage, and patient education—not for complex diagnoses or procedures. Telehealth for Follow Up Care Systematic reviews of remote monitoring and follow up care show high effectiveness. For patients already diagnosed with a chronic condition (diabetic neuropathy, fungal toenails, post surgical follow up), periodic telehealth check ins effectively monitor progression, adjust treatment, and catch complications. One study found that remote monitoring of diabetic foot patients via telehealth, combined with in person visits every 3 to 6 months, achieved outcomes comparable to quarterly in person care. Telehealth for Patient Education Published evidence strongly supports using telehealth for education and counseling. Patients appreciate detailed explanations of their condition, demonstrations of proper stretching or foot care, and discussion of treatment options via video. Engagement and compliance appear to be similar or better than in person education, possibly because patients feel less rushed. Triage and Urgent Assessment Clinical data from pandemic era podiatry practices show that telehealth was effective for initial triage—determining whether a patient needed urgent in person evaluation or could be managed remotely. For example, a patient reporting sudden foot pain could be quickly assessed via video; if fracture was suspected, they'd be directed to X ray. If pain seemed mechanical and improving, remote management might suffice. This use of telehealth reduced unnecessary in person visits and emergency room utilization. Cost Effectiveness Economic analyses show that telehealth consultations cost less than in person visits (no facility overhead for the patient, reduced clinician time for certain visits) and reduced patient costs (no travel). However, some conditions still require in person care, and hybrid models (telehealth + occasional in person) were most cost eff